Privacy Policy
This Privacy Policy explains how Melrose Group Realty collects, uses, shares, and protects personal information when you use our website, request real estate information or a consultation, submit a lead or inquiry, interact with our marketing, or use applications and services connected to our website (collectively, the “Services”).
Information we collect
Depending on how you use the Services, we may collect information you provide directly, including your name, email address, telephone number, property address, real estate needs, preferred locations, consultation information, and other details you choose to submit. We may also collect technical and marketing information such as referring page, campaign or source information, browser/device information, IP address, and website activity when available through our systems and service providers.
Information from connected platforms
When you interact with Melrose Group Realty through services such as Facebook or Instagram, or authorize an application connection, we may receive information that the platform makes available under your settings, permissions, and the platform's policies. We use that information only for legitimate business functions such as managing authorized social publishing, responding to inquiries, measuring marketing performance, and maintaining the security and operation of our Services.
How we use information
We may use information to respond to inquiries; schedule and provide consultations; provide requested real estate information; route and manage leads; communicate about services or transactions; operate, secure, troubleshoot, and improve the Services; measure marketing and campaign performance; maintain business and transaction records; comply with legal or regulatory obligations; and prevent misuse, fraud, or security incidents.
Communications
If you provide contact information or request a consultation or other service, we may contact you about that request and related real estate services using the contact methods you provided, subject to applicable law and your communication preferences. You may request that marketing communications stop using the unsubscribe method provided in a message or by contacting us.
How information may be shared
We do not sell personal information to advertisers. We may disclose information to licensed real estate professionals or personnel involved in servicing an inquiry or transaction; vendors and service providers that help us operate the Services; professional advisers; government or regulatory authorities when required; or other parties when necessary to protect rights, safety, security, or comply with law. Information may also be shared when you direct or authorize us to do so.
Cookies, analytics, and marketing technology
Our website and service providers may use cookies or similar technologies for essential site functions, security, analytics, attribution, and marketing measurement. Browser and platform controls may allow you to limit some of these technologies. Disabling them may affect certain website functions.
Data retention and security
We retain information for as long as reasonably necessary for the purposes described in this Policy and for applicable legal, regulatory, transaction-record, dispute-resolution, security, and legitimate business requirements. We use reasonable administrative and technical safeguards designed to protect information, but no internet-based system can guarantee absolute security.
Your choices and requests
You may contact us to request access to, correction of, or deletion of applicable personal information under our control. Requests are evaluated in accordance with applicable law and legitimate record-retention obligations. Instructions for requesting deletion are available on our User Data Deletion page.
Third-party services
The Services may link to or interact with third-party websites, social-media platforms, mapping services, listing/data providers, or other services. Their privacy practices are governed by their own policies, and Melrose Group Realty is not responsible for third-party services outside our control.
Children's privacy
Our Services are intended for adults seeking real estate information and services and are not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through these Services.
Changes to this Policy
We may update this Privacy Policy as our Services, practices, or legal requirements change. The effective date shown above identifies the current published version.
Contact us
Questions or privacy requests may be directed to melrosegroupbroker@gmail.com or (985) 250-0071.